Maxx isn't scorecard software. He's the employee who fights it.
Every week, Maxx reads your Amazon scorecard, digs up the evidence on every defect worth fighting, and writes the dispute. Your team approves; Maxx files. Nothing goes to Amazon without your click.
Every Wednesday, the scorecard lands.
Amazon grades your DSP every week, and some of what it grades is wrong. Fighting it takes evidence nobody has time to pull. Most owners file the obvious ones and let the rest expire.
That's the week Maxx was built for.
- Defects you know are wrong.
The photo shows the package on the porch. The scorecard says otherwise.
- Nobody has the afternoons.
Cross-referencing GPS, photos and delivery records is a part-time job. The obvious ones get filed; the rest age out.
- The window closes in 11 days.
Miss it and the defect sticks for good, and so does the tier it cost you.
- The tier you miss is worth thousands a week.
Fantastic Plus pays about 8 cents more per package than one tier down: roughly $7,600 on a 95,000-package week.
What Maxx hands your team every week
He does the digging and the writing. Your people make the calls.
Every decision, explained. Maxx groups the defects he can win, shows the evidence behind them, and your team chooses: let him dispute, review first, or skip.
Your week at a glance. What's ready to file, when the window closes, what still needs a verdict.
Every case, every fact. Click any TBA to see everything Maxx found before you approve.
Screenshots show demo data, not a customer's.
Built for one DSP first.
Approach
Maxx was built for a single station in North Carolina: one owner, one ops manager, every scorecard week since February. When Amazon moved to per-event disputes in June, he was opened up to other DSPs.
Every dispute he writes is grounded in the delivery record: GPS, photo, timestamps, the customer's own address. If the evidence isn't there, he says so instead of filing.
Results
780+ defects won backsince February, counted from Amazon's own dispute outcomes
$30,000+ in incentive paythe scorecard weeks pushed over the Fantastic Plus line, at Amazon's rate card
$4,750 in one weeka second DSP's first rescued week, confirmed on a republished scorecard
Disclosure: the owner of the first DSP is now a partner in DSP Maxxer. Every number above is counted from Amazon's own dispute outcomes and scorecard republications, valued at Amazon's published rate card. Nothing is a projection.
In their own words
Wednesday comes, I’ve got five, six pages, and that’s just the CDFs, not including the DPMOs. And I’ve got other responsibilities every day. This would definitely help alleviate some of the worry and the stress.
Whatever’s going to give me that time back, be accurate, and get me some reward out of it — by all means, I’m interested.
Our whole goal is to make it so Maxx does this and I don’t have to worry about what I’m writing.
Verbatim from recorded customer calls, lightly trimmed. Attributed by role only. *This DSP’s owner is a partner in DSP Maxxer.
By hand, by proxy, or by Maxx
| By hand | A VA or BPO | Maxx | |
|---|---|---|---|
| Hours a week | Four to eight of someone's | Theirs, billed | About one, to approve |
| What gets filed | The obvious ones | What fits the hours | Every defect worth fighting |
| Evidence per case | If someone digs | Rarely | GPS, photo, address, timestamps, on every case |
| Inside the window | Sometimes | Usually | Every week, with a deadline countdown |
| Who clicks submit | You | They do | You. Always. |
| Monthly cost | An ops manager's afternoons | Typically $400 and up | $200 founding, $600 after |
Founding rate: $200 a month, locked for life.
For the first 10 DSPs. Four seats are taken. After that, Maxx is $600 a month. No seats, no tiers, no add-ons, and the first scorecard read is free either way.
Locked for life for the founding 10. Standard rate after that: $600/mo.
- Reads your full scorecard every week
- Digs up the evidence on every defect worth fighting
- Writes every dispute, and files each one once your team approves
- Learns from every outcome
- Onboarding and support from me, Austin
Month to month. No contract. You can fire Maxx anytime.
Questions owners ask
Do I have to hand over my Amazon password?
Maxx uses the login of whoever already files your disputes today, and you enter it yourself on the setup call. It's encrypted at rest and used only to read your scorecard pages and file the disputes your team approved. Change the password and he's out.
How long does setup take?
One 45-minute call. We connect the portal together, Maxx reads your current week on the spot, and your team sees the first disputes he'd write before you decide anything.
We already dispute. What changes?
Hand-filing usually means the obvious ones get filed and the rest expire with the window, because the digging takes afternoons. Maxx fights every defect worth fighting, with the evidence pulled for each, inside the window every week.
What will Maxx never do?
Submit anything to Amazon without your team's click. He recommends and writes; your people decide. Every dispute he files is one you approved.
What does it cost, and can I cancel?
$200 a month for the founding 10 DSPs, locked for life. $600 a month after that. Month to month, no contract. Cancel from your billing settings whenever you like.
Your next scorecard lands Wednesday.
Put Maxx on it. The first read is free: see exactly which defects he'd fight and what he'd write.
- First scorecard read is free
- No credit card to start
- Month to month, cancel anytime
- I'll tell you if Maxx isn't a fit